Privacy Policy – SA Corrosion Control
SA Corrosion Control ("we," "us," or "our") is committed to protecting your privacy and ensuring your personal information is handled safely, transparently, and in accordance with applicable data protection laws, including South Africa's Protection of Personal Information Act (POPIA).
1. Information We Collect
We collect personal information through two primary channels on our website:
- Form Submissions: When you complete and submit an online contact or quote form, we collect and store the personal details you voluntarily provide. This includes your name, email address, phone number, company name, and the specific message or inquiry content.
- Automated Browsing Data: As you navigate our site, we automatically collect non-personally identifiable technical data using cookies, tracking pixels, Google Analytics, and Google Search Console. This includes IP addresses, device types, browser information, session durations, referring pages, and interaction paths.
2. How We Use Your Information
We process your personal and technical data for the following legitimate business purposes:
- Service Delivery & Inquiries: Responding to your form inquiries, providing technical advice, preparing cost estimations, and managing customer relationships.
- Site Optimization: Monitoring technical performance, indexing search visibility, and improving overall website functionality via Google tools.
- Marketing & Advertising: Running targeted social media advertising campaigns, measuring conversion rates, and delivering tailored promotional content.
3. Data Storage and Protection
- Storage: Personal data submitted through web contact forms is stored in secure, password-protected database environments with restricted access limited strictly to authorized personnel.
- Security Precautions: We maintain administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, alteration, or misuse.
- Retention: We retain your form submission data only as long as necessary to fulfill the request, support an ongoing client relationship, or meet legal and regulatory obligations.
4. Third-Party Sharing
We do not sell, rent, or trade your personal information. We share data only with trusted third-party service providers (such as web hosting hosts, IT systems maintainers, Google, and social media platforms) purely to facilitate website operations, analytics, and marketing efforts under strict confidentiality standards.
5. Your Data Rights
You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or ask for the deletion of your personal records, subject to statutory record-retention requirements. You may also disable cookies through your browser settings to opt out of automated tracking.
6. Contact Information
To exercise your rights, request clarification, or submit a query regarding this Privacy Policy, please reach out to us:
- Email: info@sacorrosion.co.za
- Middelburg Branch: +27 (0)13 243 0050
- Cape Town Branch: +27 (0)21 522 9520